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Laura

  • Total activity 23
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Activity overview

Latest activity by Laura
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    Laura created an article,

    I did not receive an invoice

    If you have not received an invoice after you returned the rental car, please email customerservices@europcar.ie and it will be emailed to you. 

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    Laura created an article,

    Can I return early?

    Yes you can return early if you wish. A refund for the unused days is at the managers discretion, this will be discussed on your return. 

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    Laura created an article,

    What are your age requirements?

    Drivers aged 75 and over need to provide a PRINTED medical certificate/letter which states that they are fit to drive and a letter from their insurance company stating that they are currently drivi...

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    Laura created an article,

    How do I get to your web chat?

    This is not our web chat service, if you wish to talk to an agent through web chat please click the "Chat" option on the bottom right of your screen when you are on our homepage. Our oper...

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    Laura created an article,

    What is your breakdown assist number?

    If you have broken down or are having trouble with your vehicle, please call our breakdown line on +353 1 812 2888 during business hours, or the AA on 1800 66 77 88 outside normal business hours. I...

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    Laura created an article,

    Is my vehicle petrol or diesel?

    Please check your rental agreement, under the section 'vehicle' it will state whether your vehicle needs diesel or petrol. There should also be a sticker on the fuel door with the fuel type require...

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    Laura created an article,

    Do I need to supply my flight number?

    For all rentals commencing at an airport location we ask you provide us with the correct flight number and arrival time when booking your vehicle.  Flights should be scheduled to land within our op...

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    Laura created an article,

    Priority return

    We offer priority return if you are returning to Dublin Airport. This means you can return to either terminal in the airport and avoid taking the shuttle bus. This must be added before you return t...

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    Laura created an article,

    When will I receive my refund?

    As per normal banking procedures, it can take between 5 - 10 working days for a refund to appear in your bank account. If you have not received the refund after this time, please contact your bank ...

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    Laura created an article,

    How do I unsubscribe from your emails?

    If you wish to unsubscribe to our email offers, please see the bottom of the latest email you have received and there is an option there to unsubscribe.