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  1. Our Helpcentre
  2. Before Rental
  3. FAQs

FAQs

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  • Do I need to bring additional documents with me?
  • What is the minimum age to rent a car?
  • What are your age requirements?
  • What are your age restrictions?
  • What are the age restrictions for each car category?
  • Is there a young driver fee?
  • What is the minimum length of time to have a drivers licence?
  • Will you accept a temporary licence?
  • Do I need an international drivers licence?
  • Do I need my DVLA code?
  • What if I have an endorsement on my drivers licence?
  • What do I need on arrival?
  • Do I need proof of address?
  • Do I need to supply my flight number?
  • What is an excess?
  • Excess deposit amount
  • Can the excess be reduced to zero?
  • Can I waive Collision Damage Waiver (CDW)?
  • Is third party insurance included in my booking?
  • I have a third-party excess policy – what does this mean?
  • I have an American/Canadian Chase Visa, can I waive CDW?
  • Do you accept American Express to waive CDW?
  • What coverage is included with my rental?
  • What are the different levels of cover I can add to my rental?
  • Can I add an additional driver to my rental?
  • Can I upgrade my vehicle?
  • Is my vehicle petrol or diesel?
  • Can I rent a GPS?
  • What fuel options do you offer?
  • Do your vehicles have towbars/hitches, bike racks or tail lifts
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Our Helpcentre